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Outage in SafetyCulture

Support chat latency

Resolved Minor
April 14, 2026 - Started 10 days ago - Lasted about 2 hours
Official incident page

Incident Report

We’re experiencing chat routing delays due to a known issue with our third-party provider.

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Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 04/14/2026 01:39PM

This incident has been resolved.

INVESTIGATING 10 days ago - at 04/14/2026 12:26PM

We’re experiencing chat routing delays due to a known issue with our third-party provider.

For assistance, you can still reach our Support Team via email or phone.

INVESTIGATING 10 days ago - at 04/14/2026 12:22PM

We’re experiencing chat routing delays due to a known issue with our third-party provider.

Never miss outages in third-party dependencies

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