Outage in SafetyCulture

Uploaded images in inspections not retaining the correct orientation

Resolved Major
December 04, 2025 - Started 9 days ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating an issue impacting the Android mobile app where uploaded images in inspections are not retaining the correct orientation. We apologize for the inconvenience and will provide updates as soon as we have more information.
Components affected
SafetyCulture iAuditor Mobile

Need to monitor SafetyCulture outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 12/04/2025 11:39PM

This incident is now resolved.

MONITORING 9 days ago - at 12/04/2025 11:16PM

Uploaded images will now retain correct orientation.

We'll continue monitoring the situation.

INVESTIGATING 9 days ago - at 12/04/2025 10:00PM

We are currently investigating an issue impacting the Android mobile app where uploaded images in inspections are not retaining the correct orientation.

We apologize for the inconvenience and will provide updates as soon as we have more information.

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook