Outage in SafetyCulture

Support channel disruption

Resolved Major
January 09, 2026 - Started about 23 hours ago - Lasted about 1 hour
Official incident page

Incident Report

We are experiencing an outage affecting customer support channels. Users may be unable to start conversations or may experience delayed or incomplete responses.
Components affected
SafetyCulture iAuditor Mobile SafetyCulture iAuditor Web Platform

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Latest Updates ( sorted recent to last )
RESOLVED about 22 hours ago - at 01/09/2026 09:22PM

This incident has been resolved.

MONITORING about 23 hours ago - at 01/09/2026 08:52PM

A fix has been implemented, and we are monitoring the results.

INVESTIGATING about 23 hours ago - at 01/09/2026 08:40PM

We are experiencing an outage affecting customer support channels.

Users may be unable to start conversations or may experience delayed or incomplete responses.

Latest SafetyCulture outages

Unable to save changes in a course - 2 days ago
Service outage for some sensors - 8 days ago
Service outage for some sensors - 19 days ago
Unable to access SafetyCulture - about 1 month ago
Service outage for some sensors - about 1 month ago

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