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Outage in SafetyCulture

Support channel disruption

Resolved Major
January 09, 2026 - Started 25 days ago - Lasted about 1 hour
Official incident page

Incident Report

We are experiencing an outage affecting customer support channels. Users may be unable to start conversations or may experience delayed or incomplete responses.

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Latest Updates ( sorted recent to last )
RESOLVED 25 days ago - at 01/09/2026 09:22PM

This incident has been resolved.

MONITORING 25 days ago - at 01/09/2026 08:52PM

A fix has been implemented, and we are monitoring the results.

INVESTIGATING 25 days ago - at 01/09/2026 08:40PM

We are experiencing an outage affecting customer support channels.

Users may be unable to start conversations or may experience delayed or incomplete responses.

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