Outage in Sage

Sage X3 Hosted (FR) - Major Outage

Resolved Major
August 09, 2023 - Started about 2 years ago - Lasted about 17 hours
Official incident page

Incident Report

We are investigating an issue impacting customer sites for the following products: Sage X3 Hosted (FR) Sage FRP 1000 (FR) Sage XRT Business Exchange (FR)
Components affected
Sage X3 Hosted (FR) Sage XRT Business Exchange (FR) Sage FRP 1000 (FR)

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 08/10/2023 10:06AM

The issue is resolved and the services continue to perform as expected.

MONITORING about 2 years ago - at 08/09/2023 05:42PM

The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

INVESTIGATING about 2 years ago - at 08/09/2023 05:03PM

We are investigating an issue impacting customer sites for the following products:
Sage X3 Hosted (FR)
Sage FRP 1000 (FR)
Sage XRT Business Exchange (FR)

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