Outage in Sage

Sage 200 Standard (UKI) - Major Outage

Resolved Major
November 04, 2025 - Started 1 day ago - Lasted about 1 hour
Official incident page

Incident Report

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Components affected
Sage 200 Standard Online (UKI)

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 11/04/2025 02:03PM

The issue is resolved and the service is available and performing as expected.

IDENTIFIED 1 day ago - at 11/04/2025 01:17PM

We have identified an issue in the UK and Ireland preventing a subset of customers from accessing the service. Customers are being presented with the error message: "Sage communication error. Your network connection has been lost
This may be temporary if you were saving a transaction please check thus has been saved before continuing. Resaving a transaction may result in a duplicate being created".
We are working on a fix.

INVESTIGATING 1 day ago - at 11/04/2025 01:02PM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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