Outage in Sage
Sage 200 Standard (UKI) - Major Outage
Resolved MajorIncident Report
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 11/04/2025 02:03PM
The issue is resolved and the service is available and performing as expected.
IDENTIFIED
5 months ago - at 11/04/2025 01:17PM
We have identified an issue in the UK and Ireland preventing a subset of customers from accessing the service. Customers are being presented with the error message: "Sage communication error. Your network connection has been lost
This may be temporary if you were saving a transaction please check thus has been saved before continuing. Resaving a transaction may result in a duplicate being created".
We are working on a fix.
INVESTIGATING
5 months ago - at 11/04/2025 01:02PM
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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