Outage in Sage

Sage 50 / Sage 100 US Direct Deposit - Major Outage

Resolved Major
November 04, 2025 - Started 1 day ago - Lasted about 2 hours
Official incident page

Incident Report

We are detecting possible sync errors and ask customers not to perfom payroll syncs while we investigate.
Components affected
Sage 50 US Direct Deposit

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 11/04/2025 07:48PM

The issue is resolved and the service is available and performing as expected.

INVESTIGATING 1 day ago - at 11/04/2025 06:45PM

We have identified an issue causing multiple duplicate payroll syncs for customers in North America We are currently investigating the cause of the issue.

INVESTIGATING 1 day ago - at 11/04/2025 06:10PM

We are detecting possible sync errors and ask customers not to perfom payroll syncs while we investigate.

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