Outage in Sage

Sage Identity Service - Partial Outage

Resolved Minor
October 21, 2024 - Started about 1 month ago - Lasted about 2 hours
Official incident page

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Outage Details

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Components affected
Sage Single Sign On
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 10/21/2024 04:56PM

The issue is resolved and the service is available and performing as expected.

INVESTIGATING about 1 month ago - at 10/21/2024 03:33PM

We identified an issue where a small subset of customers are not receiving SMS messaging while using 2FA. We are currently investigating.

INVESTIGATING about 1 month ago - at 10/21/2024 03:10PM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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