Outage in Sage

Sage Business Cloud Accounting (NA) - Partial Outage

Resolved Minor
November 25, 2024 - Started 27 days ago - Lasted 1 day
Official incident page

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Outage Details

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Latest Updates ( sorted recent to last )
RESOLVED 26 days ago - at 11/26/2024 04:52PM

The issue is resolved and the service continues to perform as expected.

MONITORING 27 days ago - at 11/26/2024 12:51AM

The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

If you are still experiencing any issues please contact Support Via Chat.

IDENTIFIED 27 days ago - at 11/25/2024 04:20PM

We have identify an issue in the US preventing some customers from accessing the service. The issue is isolated to those customers using SBCA US, which is end of life on December 31st. The service is available and performing as expected for all the active customers in the US and Canada.
SBCA US customers facing this issue, please contact Support Via Chat. We are working on a fix.

INVESTIGATING 27 days ago - at 11/25/2024 04:04PM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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