Outage in Sage

Sage 50 - Degraded Performance

Major
January 20, 2025 - Started about 6 hours ago
Official incident page

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Outage Details

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Components affected
Sage 50 Sage 50
Latest Updates ( sorted recent to last )
MONITORING about 5 hours ago - at 01/20/2025 05:44PM

The services are performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the services.

IDENTIFIED about 6 hours ago - at 01/20/2025 04:41PM

We are currently working on a fix for a performance degradation identified on the below products/services.
The customers are being presented with an error message.
The products/services affected are:
• SBC Accounting UKI
• Remote Data Access (RDA) UKI
• Sage 50 Accounts

INVESTIGATING about 6 hours ago - at 01/20/2025 04:24PM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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