Outage in Sage
Sage Identity Service - Degraded Performance
MinorOfficial incident page
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Outage Details
Components affected
Sage Single Sign OnLatest Updates ( sorted recent to last )
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
We are continuing to investigate the cause of the issue. We appreciate your patience as we work to resolve this issue.
We are continuing to investigate this issue.
We identified that a subset of customers in the UK are not receiving their MFA SMS resulting in them not being able to log into the products. We are currently investigating.
Products/services affected:
50 Accounts
50 Payroll
Sage Business Cloud Accounting (UKI)
Sage Business Cloud Payroll
Sage For Accountants
Sage HR
We identified that a subset of customers in the UK are not receiving their MFA SMS resulting in them not being able to log into the products. We are currently investigating.
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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