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Outage in Sage

Sage 50 - Partial Outage

Resolved Minor
October 10, 2025 - Started 6 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Components affected
Sage 50 Sage 50

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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 10/10/2025 01:54PM

The issue is resolved and the services are performing as expected.

INVESTIGATING 6 months ago - at 10/10/2025 11:43AM

We have identified an issue in the UK where customers are attempting to connect to Remote Data Access (RDA) to upload data to be able to connect their accounts. Customers are presented with 404 error message.

The products/services potentially affected are:
Sage 50 US
Sage 50 CA
Sage 50 UKI
RDA UKI
RDA NA

We are currently investigating.

INVESTIGATING 6 months ago - at 10/10/2025 11:23AM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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