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Outage in Sage

Sage HR - Major Outage

Resolved Minor
October 10, 2025 - Started 6 months ago - Lasted 3 days
Official incident page

Incident Report

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 10/13/2025 04:26PM

The issue is resolved. The service continues to perform as expected.

MONITORING 6 months ago - at 10/11/2025 03:19AM

The service is now restored. The service is currently performing as expected. We are closely monitoring the service throughout the weekend.

IDENTIFIED 6 months ago - at 10/10/2025 08:40PM

We continue actively working hard to restore the service as quickly and smoothly as possible.

We appreciate your patience as we work to resolve this issue.

IDENTIFIED 6 months ago - at 10/10/2025 01:32PM

Sage HR, including the Sage HR mobile app, is temporarily down for maintenance. Our team is working hard to restore the service as quickly and smoothly as possible.

Thank you for your patience as we work to resolve this issue.

IDENTIFIED 6 months ago - at 10/10/2025 11:32AM

We have identified a global issue impacting a subset of customers related to incorrect permission settings in certain areas of the application.

The cause has been identified, and we are currently working on a fix to resolve the issue.

INVESTIGATING 6 months ago - at 10/10/2025 10:54AM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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