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Outage in SailPoint

ISC is currently experiencing a service disruption

Resolved Minor
September 04, 2026 - Started about 11 hours ago - Lasted about 5 hours
Official incident page

Incident Report

Summary AI Generated

SailPoint's Identity Security Cloud (ISC) experienced a service disruption lasting approximately 5.3 hours that affected a subset of customers. The issue was identified and a fix was implemented, with the disruption fully mitigated by September 4, 2026 at 10:13 PM UTC.

SailPoint is investigating an issue with ISC that is currently impacting some of our customers. We are working on addressing the service disruption.

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Latest Updates ( sorted recent to last )
RESOLVED about 6 hours ago - at 09/04/2026 10:13PM

We have mitigated the service disruption with ISC.

IDENTIFIED about 6 hours ago - at 09/04/2026 10:08PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 7 hours ago - at 09/04/2026 09:19PM

We are continuing to investigate this issue and will continue to provide updates as our investigation progresses.

INVESTIGATING about 8 hours ago - at 09/04/2026 08:10PM

We are continuing to investigate this issue and will continue to provide updates as our investigation progresses.

INVESTIGATING about 9 hours ago - at 09/04/2026 07:06PM

We are continuing to investigate this issue.

INVESTIGATING about 10 hours ago - at 09/04/2026 05:56PM

We are continuing to investigate this issue.

INVESTIGATING about 11 hours ago - at 09/04/2026 04:56PM

SailPoint is investigating an issue with ISC that is currently impacting some of our customers. We are working on addressing the service disruption.

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