Outage in Salesforce
Performance Degradation
Resolved Minor
October 26, 2022 - Started almost 3 years ago
- Lasted about 1 hour
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Outage Details
There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Components affected
Salesforce POD120 Salesforce POD202 Salesforce POD168 Salesforce POD188 Salesforce POD171 Salesforce POD104Latest Updates ( sorted recent to last )
UPDATE
almost 3 years ago - at 10/26/2022 07:19PM
Teams have confirmed this is impacting only the Salesforce Order Management. Upon investigation, we determined that a recent change as the potential cause of the issue. The team is preparing for a rollback to mitigate this issue. The roll-back is expected to take 60 - 90 minutes. We’ll provide an update in 60 minutes or sooner if additional information becomes available.
UPDATE
almost 3 years ago - at 10/26/2022 06:56PM
At 14:00 UTC on October 26, 2022, the Salesforce Technology team became aware of a performance degradation affecting customers order ingestion where customers may experience a latency with the order management process. The Technology team is investigating the issue, including the impact of some recent deployment changes, as well as exploring multiple paths to resolution.
We’ll provide an update in 30 minutes or sooner if additional information becomes available.
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