Performance Degradation

Teams have confirmed this is impacting only the Salesforce Order Management. Upon investigation, we determined that a recent change as the potential cause of the issue. The team is preparing for a rollback to mitigate this issue. The roll-back is expected to take 60 - 90 minutes. We’ll provide an update in 60 minutes or sooner if additional information becomes available.

At 14:00 UTC on October 26, 2022, the Salesforce Technology team became aware of a performance degradation affecting customers order ingestion where customers may experience a latency with the order management process. The Technology team is investigating the issue, including the impact of some recent deployment changes, as well as exploring multiple paths to resolution.
We’ll provide an update in 30 minutes or sooner if additional information becomes available.