Outage in Salesforce

Performance Degradation - Asynchronous Processing

Resolved Minor
February 01, 2023 - Started almost 2 years ago - Lasted about 1 hour

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Outage Details

The Salesforce Technology team is working to isolate a performance degradation on this instance. Some customers get delays in asynchronous processing, including Web-to-Case, Web-to-Lead, Email-to-Case, and dashboard refreshes. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Components affected
Salesforce AP16
Latest Updates ( sorted recent to last )
MONITORINGWITHSOLUTION almost 2 years ago - at 02/01/2023 07:52AM

We have implemented a solution and are monitoring the instance performance levels.

IMPLEMENTINGSOLUTIONWORKINGONFIX almost 2 years ago - at 02/01/2023 07:21AM

We identified the potential cause of the issue and are working on implementing a fix to resolve the impact to customers. We will provide an update in 30 minutes or sooner if we have more information.

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