Outage in Salesforce
Service Cloud Voice Performance Degradation
Resolved Minor
May 23, 2023 - Started over 2 years ago
- Lasted about 1 hour
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Outage Details
There’s a Salesforce Service Cloud Voice performance degradation where some users may experience intermittent difficulties with features such as real-time call recordings and transcripts. Additionally, some users may be unable to fully use voice call services. We’re investigating the issue and full customer impact. An update will be provided in 30 minutes or sooner if we have more information.
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