Outage in Salesforce
Performance Degradation
Resolved Minor
June 20, 2023 - Started over 2 years ago
- Lasted about 4 hours
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Outage Details
There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Components affected
Salesforce POD120Latest Updates ( sorted recent to last )
UPDATE
over 2 years ago - at 06/20/2023 04:35PM
The configuration change to normal operating levels is underway. This change will bring back the instance to normal operating levels and is expected to take 60 minutes.
We’ll provide an update in 30 minutes or sooner if additional information becomes available.
UPDATE
over 2 years ago - at 06/20/2023 03:20PM
Upon investigation, the team has identified a connectivity issue and is working on a configuration change to mitigate the impact. The team has received confirmation that the change will bring back the instance to normal operating levels and is expected to take 60 minutes.
We’ll provide an update in 30 minutes or sooner if additional information becomes available.
UPDATE
over 2 years ago - at 06/20/2023 02:48PM
The Salesforce Technology team is aware of a performance degradation impacting POD120. Following on from an earlier incident, sandbox and development environments are not performing as expected. This can affect the customers' ability to move from sandbox or development to production. Production environments are operating as normal.
We’ll provide an update in 30 minutes or sooner if additional information becomes available.
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