Outage in Salesforce

Data Integration Feature Degradation

Resolved Minor
August 24, 2023 - Started about 2 years ago - Lasted about 1 hour

Incident Report

There’s a Salesforce service feature degradation. The issue impacts a backend storage service leveraged by the application tier to support data integration for features including Custom Big Objects, Chatbots, Login Forensics, Field Audit Trail, and Chatter. Users of these features may experience extended response times and timeouts or be unable to access certain aspects of the features. We’re investigating the issue and full customer impact. An update will be provided in 30 minutes or sooner if we have more information.

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Latest Updates ( sorted recent to last )
MONITORINGWITHSOLUTION about 2 years ago - at 08/25/2023 04:35AM

We have implemented a solution and are monitoring the instance performance levels.

MONITORINGGENERIC about 2 years ago - at 08/25/2023 03:52AM

The Salesforce Technology team has completed all required workstreams and implemented a fix. Monitoring and validation of instance stability and performance levels have now begun. We’ll provide an update in 30 minutes or sooner if additional information becomes available.

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