Outage in Salesforce
Performance Degradation
Resolved Minor
November 22, 2023 - Started almost 2 years ago
- Lasted about 3 hours
Incident Report
There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Components affected
Salesforce CS59 Salesforce CS213 Salesforce CS190 Salesforce NA150 Salesforce NA171 Salesforce NA168 Salesforce CS124 Salesforce NA139 Salesforce NA128 Salesforce CS170 Salesforce CS214 Salesforce CS215 Salesforce NA152 Salesforce CS191 Salesforce NA207 Salesforce NA165 Salesforce NA212 Salesforce NA149 Salesforce CS62 Salesforce CS192 Salesforce CS63 Salesforce CS165 Salesforce CS218 Salesforce NA204 Salesforce NA213 Salesforce NA167 Salesforce CS196 Salesforce CS169 Salesforce CS61 Salesforce CS194 Salesforce CS197 Salesforce NA127 Salesforce CS203 Salesforce CS172 Salesforce NA208 Salesforce NA125 Salesforce NA172 Salesforce NA118 Salesforce NA137 Salesforce CS200 Salesforce NA169 Salesforce NA160 Salesforce CS210 Salesforce NA161 Salesforce CS220 Salesforce CS193 Salesforce CS166 Salesforce CS199 Salesforce CS167 Salesforce CS221 Salesforce CS225 Salesforce CS226 Salesforce CS60 Salesforce NA126 Salesforce CS202 Salesforce NA170 Salesforce CS171 Salesforce NA174One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
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Latest Updates ( sorted recent to last )
UPDATE
almost 2 years ago - at 11/23/2023 12:13AM
At 21:35 UTC on November 22, 2023, the Salesforce Technology team identified a performance degradation impacting multiple instances. Upon investigation, the team observed an issue at the network tier.
To alleviate the impact, we implemented a configuration change at the network tier, specifically increasing network capacity.
We anticipate that these changes will take several hours to fully restore performance. The team is closely monitoring the impacted instances to ensure a swift resolution.
We’ll provide an update in 60 minutes or sooner if additional information becomes available.
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