Outage in Salesforce

Performance Degradation

Resolved Minor
December 04, 2023 - Started 12 months ago - Lasted about 3 hours

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Outage Details

There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Components affected
Salesforce CS41
Latest Updates ( sorted recent to last )
MONITORINGWITHSOLUTION 12 months ago - at 12/04/2023 12:52PM

We have implemented a solution and are monitoring the instance performance levels.

MONITORINGWITHSOLUTION 12 months ago - at 12/04/2023 12:05PM

We have implemented a solution and are monitoring the instance performance levels.

INVESTIGATINGCAUSENEWENGINEERS 12 months ago - at 12/04/2023 11:30AM

We are continuing to investigate the cause of this issue and have engaged additional engineers.

IMPLEMENTINGSOLUTION 12 months ago - at 12/04/2023 10:42AM

The Salesforce Technology team has identified a potential trigger for the issue and is working on implementing a fix to resolve it. We don’t have an estimated time for the completion of all workstreams at this point; however, we will provide an update in 30 minutes or sooner if we have more information.

Latest Salesforce outages

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