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At 02:56 UTC, on January 12, 2024, the Salesforce Technology team became aware of an intermittent feature degradation impacting the CRM Analytics service across multiple data centers. During this time, customers attempting to use the CRM Analytics Connectors functionality may experience intermittent errors with scheduling or real-time activity.
Upon investigation, the team believes an issue with the recent release is the likely trigger of the incident however this is still being validated.
In an effort to resolve the issue, the team has developed a fix which is expected to be deployed in the next 2-3 hours.
We’ll provide an update in 3 hours or sooner if additional information becomes available.
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