Outage in Salesforce

CRM Analytics Reports and Dashboards Feature Degradation

Resolved Minor
January 18, 2024 - Started 10 months ago - Lasted about 2 hours

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Outage Details

There’s a Salesforce CRM Analytics feature degradation where some users may have issues using certain functionalities, such as creating new reports, dashboards, or connections. Additionally, viewing previously created reports and dashboards may be limited, or viewed items may contain data that is not up to date. We’re investigating the issue and full customer impact. An update will be provided in 30 minutes or sooner if we have more information.
Components affected
Salesforce NA209 Salesforce CS173 Salesforce CS270 Salesforce NA232 Salesforce NA85 Salesforce CS165 Salesforce CS194 Salesforce CS195 Salesforce CS129 Salesforce CS160 Salesforce CS159 Salesforce CS162 Salesforce NA135 Salesforce NA115 Salesforce NA119 Salesforce EU44 Salesforce CS192 Salesforce CS193 Salesforce NA226 Salesforce CS61 Salesforce CS24 Salesforce CS63 Salesforce CS88 Salesforce CS62 Salesforce CS28 Salesforce CS196 Salesforce NA138 Salesforce EU28 Salesforce EU34 Salesforce CS202 Salesforce CS240 Salesforce CS198 Salesforce NA162 Salesforce NA211 Salesforce CS256 Salesforce CS283 Salesforce CS174 Salesforce CS42 Salesforce EU32 Salesforce EU36 Salesforce EU42 Salesforce CS169 Salesforce EU48 Salesforce NA225 Salesforce NA224 Salesforce CS253 Salesforce CS254 Salesforce CS255 Salesforce CS258 Salesforce CS266 Salesforce CS267 Salesforce CS268 Salesforce CS269 Salesforce NA164 Salesforce CS211 Salesforce CS223 Salesforce NA223 Salesforce CS246 Salesforce CS248 Salesforce CS250 Salesforce CS242 Salesforce CS259 Salesforce CS260 Salesforce CS261 Salesforce CS262 Salesforce CS263 Salesforce CS264 Salesforce CS265 Salesforce CS281 Salesforce CS282 Salesforce CS314 Salesforce NA150 Salesforce NA139 Salesforce NA128 Salesforce NA111 Salesforce NA113 Salesforce NA75 Salesforce NA95 Salesforce NA96 Salesforce EU38 Salesforce EU47 Salesforce NA149 Salesforce EU35 Salesforce CS216 Salesforce CS222 Salesforce CS224 Salesforce CS257 Salesforce NA231 Salesforce NA129 Salesforce NA125 Salesforce NA101 Salesforce NA117 Salesforce NA140 Salesforce CS197 Salesforce CS200 Salesforce EU40 Salesforce CS190 Salesforce CS271 Salesforce CS89 Salesforce EU43 Salesforce NA206 Salesforce CS4 Salesforce EU27 Salesforce NA236 Salesforce NA237 Salesforce CS84 Salesforce CS128 Salesforce NA116 Salesforce NA136 Salesforce CS217 Salesforce CS219 Salesforce CS290 Salesforce CS310 Salesforce NA104 Salesforce CS1 Salesforce NA137 Salesforce NA147 Salesforce NA148 Salesforce CS203 Salesforce CS236 Salesforce CS237 Salesforce CS239 Salesforce EU33 Salesforce EU41 Salesforce CS199 Salesforce CS45 Salesforce NA124 Salesforce EU37 Salesforce EU39 Salesforce NA166 Salesforce CS189 Salesforce NA152 Salesforce CS212 Salesforce NA103 Salesforce NA210 Salesforce CS238 Salesforce CS249 Salesforce CS243 Salesforce CS244 Salesforce CS245 Salesforce CS241 Salesforce CS247 Salesforce NA122 Salesforce EU46 Salesforce EU45 Salesforce CS209 Salesforce CS252 Salesforce CS251
Latest Updates ( sorted recent to last )
UPDATE 10 months ago - at 01/18/2024 09:07PM

The Salesforce Technology team identified a bad configuration that was introduced with the Salesforce Analytics release that went live on January 18 at 5:00 UTC. The team is working to manually correct the configuration issue. An update will be provided upon its completion or sooner if more information becomes available.

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