Outage in Salesforce

Feature Disruption

Resolved Minor
March 01, 2024 - Started over 1 year ago - Lasted about 2 hours

Incident Report

There’s a Salesforce service feature disruption. During a feature disruption, end users sometimes can’t access certain aspects of the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Components affected
Salesforce NA214 Salesforce NA215 Salesforce NA107 Salesforce CS308
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Latest Updates ( sorted recent to last )
IMPLEMENTINGSOLUTION over 1 year ago - at 03/01/2024 07:21PM

The Salesforce Technology team has identified a potential trigger for the issue and is working on implementing a fix to resolve it. We don’t have an estimated time for the completion of all workstreams at this point; however, we will provide an update in 30 minutes or sooner if we have more information.

ISSUEISOLATEDNETWORKTIER over 1 year ago - at 03/01/2024 06:50PM

We isolated the issue to the network tier and are working to find the best path to resolution. We will provide an update in 30 minutes or sooner if we have more information.

INVESTIGATINGCAUSENEWENGINEERS over 1 year ago - at 03/01/2024 06:20PM

We are continuing to investigate the cause of this issue and have engaged additional engineers.

INVESTIGATINGCAUSEOFISSUE over 1 year ago - at 03/01/2024 05:54PM

We’re investigating the cause of the issue. We will provide an update in 30 minutes or sooner if we have more information.

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