Outage in Salesforce

Performance Degradation

Resolved Minor
March 12, 2024 - Started over 1 year ago - Lasted about 4 hours

Incident Report

There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Components affected
Salesforce NA218 Salesforce CS234 Salesforce CS384 Salesforce CS132

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Latest Updates ( sorted recent to last )
UPDATE over 1 year ago - at 03/12/2024 08:52PM

Customers with DNS ending in .mil may be experiencing connection issues or 'unable to resolve' errors when navigating to specific virtual IPs with a suffix of .mil due to an ongoing issue with a third-party DNS vendor. Our team is working closely with the DNS vendor to pinpoint the trigger of the issue and is striving to restore services as quickly as possible.

We'll provide another update upon significant update.

UPDATE over 1 year ago - at 03/12/2024 07:44PM

A subset of customers using .mil domains are experiencing page timeouts. This appears to be related to an issue with a third-party vendor. Our team is working to pinpoint the trigger of the issue and is striving to restore services as quickly as possible.

We’ll provide another update upon significant update.

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