Outage in Salesforce

Marketing Cloud Engagement Feature Disruption

Resolved Minor
March 26, 2024 - Started 8 months ago - Lasted 40 minutes

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Outage Details

The Salesforce Technology team identified a feature disruption affecting customers on this instance and is working to resolve it. During a Marketing Cloud Engagement feature disruption, end users are unable to access certain aspects of the affected service. We’re investigating the issue and will provide updates as soon as possible. See Impacted Services and Additional Information for further details.
Latest Updates ( sorted recent to last )
UPDATE 8 months ago - at 03/26/2024 09:04AM

At 03:00 AM UTC on March 26, 2024, the Salesforce Technology team became aware of a feature disruption impacting the Marketing Cloud Engagement Einstein email recommendation feature. We are reviewing the error logs and diagnostic information. The Technology team is exploring multiple paths to restore the service.

We’ll provide an update in 30 minutes or sooner if additional information becomes available.

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