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Outage in Salesforce

Data Cloud Feature Degradation

Resolved Minor
April 30, 2026 - Started about 3 hours ago - Lasted about 1 hour

Incident Report

Summary AI Generated

Salesforce Data Cloud experienced a feature degradation affecting multiple global instances including regions in Japan, Canada, Australia, UK, USA, Asia-Pacific, and Brazil. Some Data Cloud features were unavailable or performed below optimal levels during the 57-minute incident. The service was restored after the team investigated and resolved the underlying issue.

There’s a feature degradation impacting Salesforce Data Cloud. During a feature degradation, some features are unavailable or run at less than optimal performance. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information. The team is actively monitoring and working to restore the service. To see if your account is affected, use the following guide to identify your functional domain: https://sfdc.co/MiAEk or alternatively follow this article if you need to identify your core instance http://sfdc.co/coreinstance

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