Outage in Salesforce
MuleSoft feature degradation
Resolved Minor
April 27, 2026 - Started about 4 hours ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
Salesforce experienced a MuleSoft feature degradation lasting 1.3 hours that prevented customers from loading the Applications list in Runtime Manager UI and caused errors when calling the Applications API directly. Users were unable to view or manage deployed applications, though refreshing the page sometimes resolved the issue temporarily and other Runtime Manager functions remained unaffected. The incident was resolved after investigation revealed the scope of impact was narrower than initially assessed.
We are aware of a feature degradation that may impact you and are currently working on a solution to resolve user impact. During a feature degradation, certain features are unavailable or run at less than optimal performance. We’ll provide an update in 30 minutes or sooner if additional information becomes available.
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Latest Updates ( sorted recent to last )
UPDATE
about 3 hours ago - at 04/27/2026 01:25PM
Following a thorough investigation, we have determined that the scope of impact is narrower than initially thought. This post has been updated to reflect only the regions impacted.
We apologize if this caused any inconvenience.
UPDATE
about 4 hours ago - at 04/27/2026 12:56PM
Customers using Runtime Manager may be unable to load the Applications list in the Runtime Manager UI, or receive errors when calling the Applications Application Programming Interface (API) directly (/armui/api/v2/applications). Users can't view or manage deployed applications.
Refreshing the page may reload the Applications list successfully; the UI auto-refresh may also surface data. Other Runtime Manager functions aren't affected.
We're actively working on resolving the issue.
We'll provide an update when additional information becomes available.
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