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The Salesforce Technology team has identified the recent release as the likely trigger of this issue. The team is working to roll back the release, to mitigate the impact. During the rollback, existing jobs and replications may be impacted. We anticipate that the rollback process will take several hours to complete.
Please note: Some customers may experience difficulties placing orders through the Customer Service Center (CSC) module in the Business Manager. Storefront and the Business Manager functionalities remain accessible.
We’ll provide an update at 08:00 UTC or sooner if additional information becomes available.
The Salesforce Technology team has identified a potential trigger for the issue and is working on implementing a fix to resolve it. We don’t have an estimated time for the completion of all workstreams at this point; however, we will provide an update in an hour or sooner if we have more information.
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