Outage in Salesforce

Service Disruption

Resolved Major
May 12, 2024 - Started 7 months ago - Lasted about 1 hour

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Outage Details

There’s a Salesforce service disruption. During a service disruption, end users can’t access the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Components affected
Salesforce IND96 Salesforce IND98
Latest Updates ( sorted recent to last )
UPDATE 7 months ago - at 05/12/2024 01:39AM

The Salesforce Technology team has identified a recent certification change as the cause of the issue. The team is working to restore certificates to bring services back online for affected customers.

We’ll provide an update in 30 minutes or sooner if additional information becomes available.

UPDATE 7 months ago - at 05/12/2024 01:19AM

As of 01:19 UTC, May 12: The Salesforce Technology team is investigating a service disruption affecting customers on the IND96 and IND98 instances. Impacted customers are unable to log in and access Salesforce services.

We’ll provide an update in 30 minutes or sooner if additional information becomes available.

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