Outage in Salesforce

Commerce Cloud Performance Degradation - eCDN

Resolved Minor
May 14, 2024 - Started 7 months ago - Lasted about 1 hour

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Outage Details

There’s a performance degradation impacting our Commerce Cloud Enterprise Content Delivery Network (eCDN). We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Components affected
Salesforce POD211 Salesforce POD196 Salesforce POD192 Salesforce POD144 Salesforce POD219 Salesforce POD190 Salesforce POD194 Salesforce POD205 Salesforce POD177 Salesforce POD208 Salesforce POD209 Salesforce POD240 Salesforce POD241 Salesforce POD284 Salesforce POD285 Salesforce POD278 Salesforce POD306 Salesforce POD170 Salesforce POD121 Salesforce POD95 Salesforce POD274 Salesforce POD275 Salesforce POD146 Salesforce POD106 Salesforce POD163 Salesforce POD166 Salesforce POD160 Salesforce POD217 Salesforce POD216 Salesforce POD235 Salesforce POD286 Salesforce POD287 Salesforce POD171 Salesforce POD238 Salesforce POD168 Salesforce POD148 Salesforce POD246 Salesforce POD247 Salesforce POD250 Salesforce POD288 Salesforce POD109 Salesforce POD114 Salesforce POD276 Salesforce POD277 Salesforce POD289 Salesforce POD297 Salesforce POD94 Salesforce POD108 Salesforce POD127 Salesforce POD134 Salesforce POD191 Salesforce POD184 Salesforce POD207 Salesforce POD150 Salesforce POD159 Salesforce POD204 Salesforce POD164 Salesforce POD228 Salesforce POD126 Salesforce POD187 Salesforce POD188 Salesforce POD234 Salesforce POD305 Salesforce POD165 Salesforce POD186 Salesforce POD189 Salesforce POD172 Salesforce POD212 Salesforce POD213 Salesforce POD279 Salesforce POD280 Salesforce POD281 Salesforce POD282 Salesforce POD283 Salesforce POD304 Salesforce POD153 Salesforce POD124 Salesforce POD133 Salesforce POD145 Salesforce POD220 Salesforce POD221 Salesforce POD214 Salesforce POD125 Salesforce POD140 Salesforce POD147 Salesforce POD162 Salesforce POD169 Salesforce POD206 Salesforce POD227 Salesforce POD122 Salesforce POD175 Salesforce POD149 Salesforce POD215 Salesforce POD135 Salesforce POD167 Salesforce POD239 Salesforce POD242 Salesforce POD243 Salesforce POD251 Salesforce POD252 Salesforce POD253 Salesforce POD254 Salesforce POD255 Salesforce POD268 Salesforce POD271 Salesforce POD123 Salesforce POD173 Salesforce POD157 Salesforce POD195 Salesforce POD112 Salesforce POD197 Salesforce POD151 Salesforce POD161 Salesforce POD307 Salesforce POD310 Salesforce POD311 Salesforce POD174 Salesforce POD113 Salesforce POD115 Salesforce POD120 Salesforce POD131 Salesforce POD139 Salesforce POD142 Salesforce POD185 Salesforce POD226 Salesforce POD176 Salesforce POD244 Salesforce POD245 Salesforce POD256 Salesforce POD257 Salesforce POD258 Salesforce POD259 Salesforce POD260 Salesforce POD261 Salesforce POD264 Salesforce POD265 Salesforce POD266 Salesforce POD267 Salesforce POD269 Salesforce POD270 Salesforce POD107 Salesforce POD130 Salesforce POD132 Salesforce POD193 Salesforce POD218 Salesforce POD229 Salesforce POD138 Salesforce POD141 Salesforce POD178 Salesforce POD152 Salesforce POD156 Salesforce POD143 Salesforce POD179 Salesforce POD210 Salesforce POD154 Salesforce POD155 Salesforce POD158 Salesforce POD248 Salesforce POD249 Salesforce POD262 Salesforce POD263 Salesforce POD272 Salesforce POD273 Salesforce POD290 Salesforce POD291 Salesforce POD292 Salesforce POD293 Salesforce POD294 Salesforce POD295 Salesforce POD296
Latest Updates ( sorted recent to last )
UPDATE 7 months ago - at 05/14/2024 02:59PM

At 13:41 UTC on May 14, 2024, the Salesforce Technology team initiated an investigation into a performance degradation affecting our Commerce Cloud Enterprise Content Delivery Network (eCDN). Customers may experience issues accessing eCDN Zone Settings through the Business Manager during this time. The team is actively pursuing multiple solutions to resolve the issue.

We’ll provide an update in 60 minutes or sooner if additional information becomes available.

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