Outage in Salesforce

Feature Degradation

Resolved Minor
May 27, 2024 - Started 4 months ago - Lasted about 1 hour

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Outage Details

There’s a Salesforce service feature degradation. During a feature degradation, some features are unavailable or run at less than optimal performance. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Latest Updates ( sorted recent to last )
UPDATE 4 months ago - at 05/27/2024 06:07PM

The team has identified that an instance refresh impacted the webhook that CRM Analytics uses. The team is in the process of bringing down the webhook to break circular dependencies, which were discovered during the investigation. This has produced some positive results. Teams remain engaged and are actively working to fix the issue.

We’ll provide an update in 60 minutes or sooner if additional information becomes available.

UPDATE 4 months ago - at 05/27/2024 05:22PM

At 15:10 UTC on May 27, 2024, the Salesforce Technology team noted a feature degradation affecting customers ability to run recipes within the FRA region. The team is actively exploring multiple paths to mitigate this issue.

We’ll provide an update in 60 minutes or sooner if additional information becomes available.

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