Outage in Salesforce

Performance Degradation

Resolved Minor
July 15, 2024 - Started over 1 year ago - Lasted about 2 hours

Incident Report

There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Components affected
Salesforce CS132 Salesforce CS308 Salesforce CS133 Salesforce CS385 Salesforce NA218 Salesforce CS234 Salesforce CS384

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Latest Updates ( sorted recent to last )
GOVCLOUDPERFORMANCEDEGRADATIONMILDNS3PINVESTIGATIONCONTINUED over 1 year ago - at 07/15/2024 08:49PM

Our team continues to work with our third-party domain naming system (DNS) vendor to troubleshoot the intermittent page load errors in the .mil domain. We are making every effort to restore services as quickly as possible. We'll provide an update as soon as more information becomes available.

GOVCLOUDPERFORMANCEDEGRADATIONMILDNS3PINVESTIGATION over 1 year ago - at 07/15/2024 08:12PM

The Salesforce Technology team is investigating a performance degradation that impacts Government Cloud Plus instances. This issue affects users utilizing .mil domain naming system (DNS) domains. The Technology team is working with a third-party vendor to troubleshoot the issue. As a result of this issue, affected customers may encounter difficulties accessing their sites or may experience reduced performance. Customers who are utilizing .mil domain naming system (DNS) domains are advised to create a customer case with your .mil DNS vendor to help expedite the resolution. Further updates will be provided as more information becomes available.

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