Outage in Salesforce

GovCloud Performance Degradation - .mil DNS - Initial

Resolved Minor
July 16, 2024 - Started 4 months ago - Lasted about 1 hour

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Outage Details

There's a Salesforce service performance degradation. While the service is still accessible, users who are utilizing the .mil domain naming system (DNS) may experience intermittent delays, timeouts, or connectivity issues. We're investigating the issue and an update will be provided within 30 minutes with more information.
Latest Updates ( sorted recent to last )
GOVCLOUDPERFORMANCEDEGRADATIONMILDNS3PINVESTIGATIONCONTINUED 4 months ago - at 07/16/2024 02:23PM

Our team continues to work with our third-party domain naming system (DNS) vendor to troubleshoot the intermittent page load errors in the .mil domain. We are making every effort to restore services as quickly as possible. We'll provide an update as soon as more information becomes available.

GOVCLOUDPERFORMANCEDEGRADATIONMILDNS3PINVESTIGATION 4 months ago - at 07/16/2024 01:58PM

The Salesforce Technology team is investigating a performance degradation that impacts Government Cloud Plus instances. This issue affects users utilizing .mil domain naming system (DNS) domains. The Technology team is working with a third-party vendor to troubleshoot the issue. As a result of this issue, affected customers may encounter difficulties accessing their sites or may experience reduced performance. Customers who are utilizing .mil domain naming system (DNS) domains are advised to create a customer case with your .mil DNS vendor to help expedite the resolution. Further updates will be provided as more information becomes available.

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