Outage in Salesforce

GovCloud Performance Degradation - .mil DNS - Initial

Resolved Minor
July 25, 2024 - Started about 1 year ago - Lasted about 23 hours

Incident Report

There's a Salesforce service performance degradation. While the service is still accessible, users who are utilizing the .mil domain naming system (DNS) may experience intermittent delays, timeouts, or connectivity issues. We're investigating the issue and an update will be provided within 30 minutes with more information.
Components affected
Salesforce NA218

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Latest Updates ( sorted recent to last )
UPDATE about 1 year ago - at 07/25/2024 11:12PM

The Salesforce Technology team has confirmed this issue is affecting a subset of customers using the .mil domain for Email-to-Case.

We will provide an update upon significant change or sooner if any new information arises.

GOVCLOUDPERFORMANCEDEGRADATIONMILDNS3PINVESTIGATIONCONTINUED about 1 year ago - at 07/25/2024 11:01PM

Our team continues to work with our third-party domain naming system (DNS) vendor to troubleshoot the intermittent page load errors in the .mil domain. We are making every effort to restore services as quickly as possible. We'll provide an update as soon as more information becomes available.

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