Outage in Salesforce

Performance Degradation

Resolved Minor
August 18, 2024 - Started 3 months ago - Lasted 43 minutes

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Outage Details

There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Components affected
Salesforce USA778 Salesforce USA780 Salesforce USA788 Salesforce USA724 Salesforce USA776 Salesforce USA862 Salesforce USA866 Salesforce USA924 Salesforce USA746 Salesforce USA748 Salesforce USA754S Salesforce USA762S Salesforce USA728 Salesforce USA730 Salesforce USA732 Salesforce USA734 Salesforce USA736 Salesforce USA738 Salesforce USA742 Salesforce USA744 Salesforce USA790 Salesforce USA804S Salesforce USA810 Salesforce USA846 Salesforce USA852 Salesforce USA758S Salesforce USA836S Salesforce USA842 Salesforce USA844 Salesforce USA714 Salesforce USA716 Salesforce USA720 Salesforce USA722
Latest Updates ( sorted recent to last )
INVESTIGATINGPOTENTIALCAUSENEWENGINEERS 3 months ago - at 08/18/2024 07:48PM

We’re investigating the cause of the issue and have engaged more engineers to help isolate the root cause. We will provide an update in 30 minutes or sooner if we have more information.

UPDATE 3 months ago - at 08/18/2024 07:25PM

Starting at 18:31 UTC on August 18, 2024, a number of instances began experiencing an intermittent performance degradation. Some queries may fail during this time. Additional engineers have been engaged and are investigating this issue.

We’ll provide an update in 30 minutes or sooner if we have more information.

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