Outage in Salesforce

Performance Degradation

Resolved Minor
August 20, 2024 - Started 4 months ago - Lasted about 1 hour

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Outage Details

There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Components affected
Salesforce USA720 Salesforce USA722
Latest Updates ( sorted recent to last )
UPDATE 4 months ago - at 08/20/2024 03:09PM

At 14:11 UTC on August 20, the Salesforce Technology team identified a performance degradation affecting Core services. Customers may experience overall slowness, particularly with higher-than-average page load times and delays when performing search queries. The team is actively exploring multiple strategies to mitigate the issue and restore services as quickly as possible.

We’ll provide an update in 60 minutes or sooner if additional information becomes available.

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