Outage in Salesforce
Feature Disruption
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
At 01:55 UTC, on August 21, 2024: The Salesforce Technology team has identified a recent release that they believe is the cause of this issue. The team is rolling back the release, which they believe will restore LiveAgent services to customers.
We’ll provide an update in 30 minutes or sooner if additional information becomes available.
We isolated the issue to the application tier and are working to find the best path to resolution. We will provide an update in 30 minutes or sooner if we have more information.
We’re investigating the cause of the issue. We will provide an update in 30 minutes or sooner if we have more information.
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