Outage in Salesforce

Performance Degradation

Resolved Minor
September 18, 2024 - Started about 2 months ago - Lasted about 1 hour

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Outage Details

There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Components affected
Salesforce USA664S
Latest Updates ( sorted recent to last )
UPDATE about 2 months ago - at 09/18/2024 08:08AM

At 07:20 AM UTC, September 18, 2024, the Salesforce Technology team became aware of a performance degradation where customers are observing degraded performance when accessing salesforce services, this is due to an increase in the number of connections on the instance. The team suspects that a recent release could be the cause, however, the team is investigating further to determine the underlying cause.

We’ll provide an update in 30 minutes or sooner if additional information becomes available.

INVESTIGATINGCAUSEOFISSUE about 2 months ago - at 09/18/2024 07:45AM

We’re investigating the cause of the issue. We will provide an update in 30 minutes or sooner if we have more information.

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