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The teams have performed a rollback of the latest service deployments on one of the impacted instances and are showing positive results. A similar rollback is being performed on the rest of the impacted instances to bring them out of impact. The rollback is expected to take approximately an hour.
We’ll provide an update in 60 minutes or sooner if additional information becomes available.
At 17:00 UTC, on October 05, 2024, the Salesforce engineers became aware of service disruption impacting Stack 04, Stack 11, and Stack 50. Customers may experience dashboard connectivity failures after login. The initial investigations have highlighted the recent service deployment release as the potential trigger for this issue. The teams are exploring multiple paths to resolution.
We’ll provide an update in 30 minutes or sooner if additional information becomes available.
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