Outage in Salesforce

Service Disruption

Resolved Major
November 04, 2024 - Started 10 days ago - Lasted about 2 hours

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Outage Details

There’s a Salesforce service disruption. During a service disruption, end users can’t access the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Components affected
Salesforce CS234
Latest Updates ( sorted recent to last )
STARTTIMEREVISION 10 days ago - at 11/04/2024 07:24PM

Upon further investigation, the Salesforce Technology team has determined that the start time of impact is different than initially understood. We have now revised the start time of the Trust post to more accurately reflect the time customers may have begun to experience impact. We apologize for any confusion caused by this.

SITESWITCHSERVICEDISRUPTION 10 days ago - at 11/04/2024 06:22PM

We have determined that a site switch is required for the quickest resolution and have already started the site switch at 17:49. During this time, the Salesforce service will be unavailable to customers.

We’ll provide an update in 60 minutes or sooner if additional information becomes available.

INVESTIGATINGCAUSEOFISSUE 10 days ago - at 11/04/2024 05:50PM

We’re investigating the cause of the issue. We will provide an update in 30 minutes or sooner if we have more information.

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