Outage in Salesforce

MuleSoft performance degradation

Resolved Minor
December 16, 2024 - Started 10 months ago - Lasted about 2 hours

Incident Report

We are aware of a performance degradation that may impact you and are currently working on a solution to resolve user impact. During a performance degradation users can access the service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’ll provide an update in 30 minutes or sooner if additional information becomes available.

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Latest Updates ( sorted recent to last )
IMPLEMENTINGSOLUTIONWORKINGONFIX 10 months ago - at 12/16/2024 10:18PM

We identified the potential cause of the issue and are working on implementing a fix to resolve the impact to customers. We will provide an update in 30 minutes or sooner if we have more information.

ISSUEISOLATEDAPPLICATIONTIER 10 months ago - at 12/16/2024 09:30PM

We isolated the issue to the application tier and are working to find the best path to resolution. We will provide an update in 30 minutes or sooner if we have more information.

INVESTIGATINGCAUSEOFISSUE 10 months ago - at 12/16/2024 08:47PM

We’re investigating the cause of the issue. We will provide an update in 30 minutes or sooner if we have more information.

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