Use cases
Software Products E-commerce MSPs Schools Development & Marketing DevOps Agencies Help Desk
Company
Internet Status Blog Pricing Log in Get started free

Outage in Salesforce

Service Disruption

Resolved Major
January 08, 2025 - Started over 1 year ago - Lasted about 2 hours

Incident Report

There’s a Salesforce service disruption. During a service disruption, end users can’t access the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

IsDown status aggregator dashboard
Latest Updates ( sorted recent to last )
UPDATE over 1 year ago - at 01/08/2025 10:07AM

The Salesforce Technology team is aware of a service disruption impacting Salesforce Chat that began at 08:13 UTC, on January 08, 2025, Customers may experience issues with chat activity, chat assignments, and agent login. Initial investigations highlighted that a recent change to the database schema is the likely trigger of the issue. The teams are working on a rollback of the recent change. This is expected to take approximately 60 minutes to complete.

We’ll provide an update in 60 minutes or sooner if additional information becomes available.

Latest Salesforce outages

Feature Degradation - about 1 hour ago
Performance Degradation - about 14 hours ago
Performance Degradation - about 14 hours ago
Feature Disruption - 2 days ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook