Outage in Salesforce
Feature Degradation
Resolved Minor
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Outage Details
Components affected
Salesforce CS295 Salesforce IDN2S Salesforce IDN4S Salesforce JPN10S Salesforce JPN12S Salesforce JPN18S Salesforce JPN20S Salesforce JPN22S Salesforce JPN24S Salesforce JPN28S Salesforce JPN2S Salesforce JPN4S Salesforce JPN6S Salesforce JPN8S Salesforce KOR2S Salesforce KOR4S Salesforce SGP2S Salesforce SGP4S Salesforce USA202S Salesforce USA20S Salesforce USA222S Salesforce USA224S Salesforce USA22S Salesforce USA240S Salesforce USA242S Salesforce USA246S Salesforce USA248S Salesforce USA250S Salesforce USA252S Salesforce USA254S Salesforce USA256S Salesforce USA258S Salesforce USA260S Salesforce USA262S Salesforce USA268S Salesforce USA270S Salesforce USA28S Salesforce USA2S Salesforce USA30S Salesforce USA32S Salesforce USA366S Salesforce USA3S Salesforce USA432S Salesforce USA434S Salesforce USA446S Salesforce USA448S Salesforce USA488S Salesforce USA490S Salesforce USA534S Salesforce USA540S Salesforce USA542S Salesforce USA60S Salesforce USA62S Salesforce USA654S Salesforce USA656S Salesforce USA658S Salesforce USA660S Salesforce USA662S Salesforce USA664S Salesforce USA666S Salesforce USA668S Salesforce USA670S Salesforce USA672S Salesforce USA710S Salesforce USA712S Salesforce USA750S Salesforce USA752S Salesforce USA754S Salesforce USA756S Salesforce USA758S Salesforce USA760S Salesforce USA762S Salesforce USA764S Salesforce USA766S Salesforce USA768S Salesforce USA770S Salesforce USA772S Salesforce USA774S Salesforce USA786S Salesforce USA792S Salesforce USA804S Salesforce USA80S Salesforce USA836S Salesforce USA870S Salesforce USA872S Salesforce USA874S Salesforce USA880S Salesforce USA882S Salesforce USA884S Salesforce USA886S Salesforce USA888S Salesforce USA890S Salesforce USA892S Salesforce USA894S Salesforce USA896S Salesforce USA898S Salesforce USA8S Salesforce USA900S Salesforce USA902S Salesforce USA916S Salesforce CS280 Salesforce AUS14S Salesforce AUS16S Salesforce AUS18S Salesforce AUS20S Salesforce AUS22S Salesforce AUS24S Salesforce AUS26S Salesforce AUS28S Salesforce AUS2S Salesforce AUS36S Salesforce AUS38S Salesforce AUS4S Salesforce AUS6S Salesforce AUS80S Salesforce BRA2S Salesforce BRA4S Salesforce BRA54S Salesforce BRA6S Salesforce BRA8S Salesforce CAN20S Salesforce CAN2S Salesforce CAN4S Salesforce CAN6S Salesforce CAN70S Salesforce CAN86S Salesforce CAN8S Salesforce CHE26S Salesforce CHE2S Salesforce CHE4S Salesforce CS216 Salesforce CS264Latest Updates ( sorted recent to last )
A subset of instances have received the rollback and engineers have confirmed that customers on these instances are no longer impacted as of 16:00 UTC. We will remove these instances from this posting and receive a separate Trust posting detailing their specific start and end times. The team is continuing to perform the rollback on the remaining impacted instances.
It has also been confirmed that this issue only impacts a limited number of recipes. Recipes for some customers may run as expected
We’ll provide an update in 2 hours or sooner if additional information becomes available.
The team believes this issue impacts all Salesforce sandbox environments, and we have updated this posting to reflect all impacted instances. The rollback has been tested on one instance, which was successful. The rollback is now underway, in a staggered manner, across all impacted instances. Customers will gradually see signs of improvement as the rollback is completed.
We’ll provide an update in 60 minutes or sooner if additional information becomes available.
The team is confident that the rollback of the recent configuration will bring customers out of impact. They are prepping the rollback for one instance to test that this resolves the issue. We do not have an estimated time for the rollback to be completed on all instances at this moment.
We’ll provide an update in 60 minutes or sooner if additional information becomes available.
We are investigating a feature degradation impacting Salesforce Analytics. Customers are seeing “Recipes” failing with errors. This issue currently only impacts sandbox instances. Initial investigations point to a recent change as the likely trigger of the issue. The engineering team is rolling back this change, and will monitor to see if this action resolves the impact.
We’ll provide an update in 30 minutes or sooner if additional information becomes available.
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