Outage in Salesforce

Feature disruption impacting Agentforce chat

Resolved Minor
February 22, 2025 - Started about 11 hours ago - Lasted about 4 hours

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Outage Details

On February 22, 2025, at 06:09 UTC, the Salesforce Technology team became aware of a feature disruption impacting Agentforce chat on www.salesforce.com. Impact: Customers may intermittently experience issues when connecting to Agentforce chat.
Latest Updates ( sorted recent to last )
UPDATE about 10 hours ago - at 02/22/2025 06:51AM

The Salesforce Technology team Is investigating.

UPDATE about 9 hours ago - at 02/22/2025 07:33AM

The Salesforce Technology team continues investigating this issue to mitigate the impact.
We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve this issue.
Thank you for your understanding.

UPDATE about 8 hours ago - at 02/22/2025 08:45AM

The Salesforce Technology team remains focused on mitigating the issue and continues their investigations.
We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve this issue. Thank you for your understanding.

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