Outage in Salesforce
Agentforce - Service disruption
Resolved Minor
March 18, 2025 - Started about 2 months ago
- Lasted about 3 hours
Need to monitor Salesforce outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Salesforce, and never miss an outage again.
Start Free Trial
Outage Details
Issue: On March 18, 2025, at 03:51 UTC, the Salesforce Technology team became aware of a service disruption affecting Agentforce services across both production and sandbox environments.
Impact: Some customers may experience errors accessing the Agentforce services due to this incident.
Additional Information: The Technology team is actively engaged and is exploring multiple paths to resolution.
Latest Updates ( sorted recent to last )
UPDATE
about 2 months ago - at 03/18/2025 06:22AM
The Salesforce Technology team has identified a recent release as the likely trigger of the issue and is actively exploring multiple solutions, including a potential rollback.
Preparations for the rollback are already underway.
UPDATE
about 2 months ago - at 03/18/2025 06:36AM
The Salesforce Technology team has initiated a rollback of the release and is actively monitoring its progress. Additionally, they are conducting health checks to ensure system stability.
We’ll provide an update in 30 minutes or sooner if additional information becomes available.
Latest Salesforce outages
Salesforce Data Cloud Service Degradation - about 14 hours ago
Performance Degradation - 1 day ago
Service Disruption - 2 days ago
Feature degradation | Salesforce Data Cloud - 4 days ago
Performance Degradation - 7 days ago
Stop Juggling Dozens of Status Pages – Monitor Them All in One Place
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4000 services available
Integrations with
