Outage in Salesforce

Commerce Cloud feature degradation

Resolved Minor
April 14, 2025 - Started 6 months ago - Lasted 22 minutes

Incident Report

There’s a Commerce Cloud feature degradation. During a feature degradation, some features are unavailable or run at less than optimal performance. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Components affected
Salesforce POD146

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Latest Updates ( sorted recent to last )
UPDATE 6 months ago - at 04/13/2025 10:54PM

At 23:30 UTC, on April 13, 2025

The Salesforce Technology team is investigating a feature disruption impacting Commerce Cloud customers on Pod149. Customer carts for a subset of customers are not functioning as expected.

We’ll provide an update in 60 minutes or sooner if additional information becomes available.

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