Outage in Salesforce
Commerce Cloud Performance Degradation - Shopper Login and API Service (SLAS)
Resolved Minor
May 19, 2025 - Started 1 day ago
- Lasted about 1 hour
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Outage Details
There’s a Commerce Cloud Services Shopper Login and API Service (SLAS) performance degradation affecting connections to Login, Trusted System Login, Password Less Login, Shopper Token generation, Shopper Token Refresh and Shopper Logout. During a performance degradation, some users can access the service. But some functionality can be unavailable or running at less than optimal performance. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
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