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Outage in Salesforce

MuleSoft feature degradation

Resolved Minor
June 13, 2026 - Started about 1 hour ago - Lasted about 1 hour

Incident Report

Summary AI Generated

A feature degradation in MuleSoft's Object Store v2 prevented customers from storing or retrieving keys containing special characters starting at 06:14 UTC on June 12, 2026. The technical team identified the root cause and deployed a fix to all affected regions. The incident was resolved after 47 minutes with no workaround available during the outage.

We are aware of a feature degradation that may impact you and are currently working on a solution to resolve user impact. During a feature degradation, certain features are unavailable or run at less than optimal performance. We’ll provide an update in 30 minutes or sooner if additional information becomes available.

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Latest Updates ( sorted recent to last )
UPDATE about 1 hour ago - at 06/13/2026 12:01PM

At 06:14 UTC on June 12, 2026, a feature degradation began impacting Object Store v2. As a result, customers are unable to store or retrieve keys that contain special characters.

We have identified the technical trigger and a fix has been prepared. We are in the process of deploying it to all affected regions. There is no workaround available at this time.

We will provide an update in 30 minutes or sooner if additional information becomes available.

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