Performance Degradation

We have identified a network configuration issue with a third-party service provider, and they have since updated their configurations to point away from the impacted area. We are observing positive initial results, and affected customers are experiencing improvements.

We’ll provide an update in 60 minutes or sooner if additional information becomes available.

We are currently investigating multiple paths to resolve the issue and are also exploring whether there are any potential issues with a third-party service provider.

We’ll provide an update in 60 minutes or sooner if additional information becomes available.

We don't have any new information to share at this moment. We're still actively investigating this issue and appreciate your patience as we work towards a resolution.

We'll provide an update in 30 minutes or sooner if additional information becomes available.

We are actively investigating the issue, exploring multiple paths to resolution, and assessing whether the impact may be related to any recent changes.

We’ll provide an update in 30 minutes or sooner if additional information becomes available.

On August 1, at 14:30 UTC, we noted a performance degradation impacting multiple instances. A subset of customers may observe a “page not available” error message when attempting to log in. We are actively working to identify the trigger of this issue.

We’ll provide an update in 30 minutes or sooner if additional information becomes available.