Outage in Salesforce
Service Disruption
Resolved Major
September 16, 2025 - Started about 3 hours ago
- Lasted about 1 hour
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Outage Details
There’s a Salesforce service disruption. During a service disruption, end users can’t access the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Components affected
Salesforce DEU102 Salesforce DEU126 Salesforce DEU36 Salesforce DEU38 Salesforce DEU54 Salesforce DEU60 Salesforce DEU66 Salesforce DEU72 Salesforce DEU74 Salesforce DEU76 Salesforce DEU84 Salesforce DEU90 Salesforce DEU94 Salesforce DEU100 Salesforce DEU104S Salesforce DEU106 Salesforce DEU108 Salesforce DEU10S Salesforce DEU110 Salesforce DEU112 Salesforce DEU114S Salesforce DEU116S Salesforce DEU118 Salesforce DEU120 Salesforce DEU122 Salesforce DEU124 Salesforce DEU128 Salesforce DEU12S Salesforce DEU14S Salesforce DEU16S Salesforce DEU20S Salesforce DEU2S Salesforce DEU46 Salesforce DEU48S Salesforce DEU4S Salesforce DEU50S Salesforce DEU52 Salesforce DEU56 Salesforce DEU58 Salesforce DEU62S Salesforce DEU68 Salesforce DEU6S Salesforce DEU70 Salesforce DEU78 Salesforce DEU86 Salesforce DEU8S Salesforce DEU92 Salesforce DEU96Latest Updates ( sorted recent to last )
UPDATE
about 2 hours ago - at 09/16/2025 09:29PM
We’re still actively investigating this issue, but we don’t have any new information to share at this time. Thanks for sticking with us as we continue to work towards a fix.
We’ll provide an update in 30 minutes or sooner if more information becomes available.
IMPACTRADIUSINCREASE
about 3 hours ago - at 09/16/2025 09:11PM
Investigations have highlighted that the impact radius is broader than initially understood. We have updated the posting to reflect the additional instances experiencing impact, and customers in these instances will receive communications related to this incident going forward.
UPDATE
about 3 hours ago - at 09/16/2025 09:08PM
As of 18:50 UTC on September 16, we have noted a service disruption impacting a subset of customers’ ability to log in to their Salesforce instance in the EU region. We believe this may be related to an upstream DNS provider, and we are working closely with this provider to identify and assist with any resolution steps required.
We will provide an update in 30 minutes or sooner if more information becomes available.
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